University of Oregon



What To Do If The Flip Video Battery Won’t Charge:Procedure 1 (to be used with computer or wall charger):Take out the battery from your Flip Ultra HDPlug the Flip into the computer’s USB port or wall chargerOnce the “connected” indicator comes on, stick the battery back into the FlipChoose the safe remove hardware option on your PC (or the Mac equivalent). Skip step 4 if Flip is connected to wall charger only.Once safe to remove, pull the Flip out of the USB port or wall chargerPlug it back in – it should charge without a hitch nowIf the battery won’t charge, give it 5 minutes before trying the second procedureProcedure 2 (to be used with computer only):Take out the battery from your Flip Ultra HDPlug the Flip into the computer’s USB portOnce the “connected” indicator comes on, stick the battery into the FlipEmpty your recycle bin (yes, it sounds silly, but there is actually a good reason for this)Pull the Flip out of the USB port without the safe removePlug it back in and check out if it’s charging. If it doesn’t start charging within 5 minutes, try the third procedureProcedure 3 (to be used with computer only):Take out the battery from your Flip Ultra HDPlug it into the computer’s USB portEmpty your recycle binPull the Flip out of the USB without safe removalPut the battery back in and try to chargeIf you press the power button on the flip camera and nothing happens, it is most likely that the battery is not dead. Just try one of the options above and it should turn on.Note: Always empty your recycle binBefore plugging the flip camera into your computer, please be sure your computer’s recycle bin is empty. The flip camera has the ability to retrieve a “junk” file from your computer if the computer’s recycle bin isn’t empty. This junk file uses up unnecessary space on the flip camera, blocking it from receiving a fully charged battery regardless of how long you leave the camera pulled in and charging. If the flip camera battery pack is completely depleted, it may take as long as 3.5 hours to reach a full charge. Please keep that in mind if there are multiple people using the camera is a short period of time! ................
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