JOB DESCRIPTION - Gabe's

JOB DESCRIPTION

Job Title: SALES FLOOR ASSOCIATE

Department: Operations

Location: Retail Store

Organization Level: Level 1

JOB SUMMARY AND PURPOSE

The Sales Floor Associate radiates a passion for the great styles, famous brands, and amazing prices that Gabe's offers. Ensures that all customers have a great experience in the store through friendly, helpful interactions, and by maintaining a neat, clean, and organized store. Responsible for merchandising new product on the sales floor and ensures all marketing standards are met.

WORKING RELATIONSHIPS

Reports to a Merchandise Manager. May also take direction from Fashion Coordinators and other members of store leadership.

DUTIES AND RESPONSIBILITIES

Places new merchandise to company communications under leadership of the supervisor. Places customer returns and go-backs on the appropriate racks always. Remerchandises departments to store communication (SNAPP) standards. Ensures the sales floor is full, neat, clean, organized, and safe for our customers and crew members. Focus on creating a great shopping experience for all customers by being friendly, present, and helpful. Follows all company policies and procedures to ensure the safety of customers and crew members. Supports other areas or projects as needed or directed by the leadership team. Maintains an awareness of a safe work environment and supports a culture of integrity in the store. Communicates effectively with other crew members and the store management team. May be cross trained to work in multiple areas of the store to provide support to fellow employees through

sharing of knowledge, helping to complete tasks, and assisting in customer interactions as needed.

QUALIFICATIONS AND EXPERIENCE

High School diploma or GED equivalent is preferred. One (1) year customer service experience preferred. Schedule flexibility to include nights, weekends, and non-business hours

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to provide excellent customer service through helpful customer interactions. Proven time management and organizational skills and ability to multi-task. Ability to stand for long periods of time and lift moderate weight (up to 50 lbs.). Demonstrates the ability to work without supervision and complete projects in a timely manner. Ability to demonstrate a sense of urgency and awareness of time.

SUPERVISION

This position does not supervise associates.

COMPETENCIES

High Character ? Exhibit professional behaviors by taking pride in yourself, your work, and the success of the team.

Customer Focused ? Be friendly and helpful to all customers by taking initiative and solve problems quickly.

 Work Efficiently ? Work with energy and urgency-showing you have a desire to perform. Radiate Positivity ? Project an upbeat approach to work and be source of positive energy to customers and

team members. Fashion Oriented ? Have an eye for merchandising and presentation.

DISCLAIMER

This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Justification for information provided in the job description may be requested. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor.

All requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public.

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