Job Description and Person Specification (HR5)
|Job Description and Person Specification (HR5) | |
|Vacancy Number: |[pic] |
|Job Description |
| | |
|School/Department: |Communications and Marketing Department |
| | |
|Post Title: |HEAD OF STRATEGIC MARKETING |
|Please enter Level under |ERE |TAE |MSA |CAO |R.Nurse |Clinical |
|appropriate Career Pathway | | | | | | |
| | | |6 | | | |
|ERE Category |Academic Posts |Non-Academic Posts |
| |Academic |Research |Teaching |Enterprise |Education Development |
| |(mixed) |only |only | | |
| | | | | | |
|Posts Responsible to (and Level): | |
| |Director of Communications & Marketing |
|Posts Responsible for (and Level): | |
| |28 designated marketing staff located both centrally and in eight faculties and three professional |
| |services. |
| |Senior Marketing Managers (L5) x 4, |
| |Faculty & PSG Marketing Officers (L4) x 20 |
| |Faculty & PSG Marketing Co-ordinators (L3) x 4 |
| |
|Job Purpose: |
| |
|The successful leadership, development and delivery of strategic marketing activities that further the reputation and growth of the University in line with |
|its strategic objectives and values. |
| | |
|Key Accountabilities/Primary Responsibilities (6-10 bullet points maximum) |% Time |
| | |
|Responsible for the development of the University’s three year marketing strategy in conjunction with the Director and other senior|5% |
|colleagues. | |
| |2% |
|Continuously review competitor and non-HE marketing trends to identify new opportunities and ensure that the University is a market| |
|leader. |50% |
| | |
|In line with the marketing strategy, lead, develop and deliver integrated corporate marketing activities that promote distinction, | |
|globalisation and growth in our offering of education and the student experience, and research and enterprise. |5% |
| | |
|Ensure that faculty marketing plans are optimal for their designated markets, but make full use of corporate marketing campaigns, | |
|best practice and economies of scale to raise the profile of the University brand, whilst achieving faculty objectives. |3% |
| | |
|Implement clear priorities and metrics to assess the efficacy of all marketing activities and adjust plans to optimise performance | |
|as necessary. Work with colleagues across the marketing team to create a dashboard of metrics which will form a monthly report to |3% |
|the Director. | |
| | |
|Manage the corporate operational marketing budget (in excess of £350k p.a.) to ensure value for money. Ensure that the procurement | |
|of marketing goods and services meets University regulations. |6% |
| | |
| | |
|Proactively provide strategic marketing advice and support to the University Executive Group and the wider University and further |10% |
|the credibility, importance and effectiveness of marketing to the reputation and economy of the University. | |
| | |
|Provide direct line management and leadership for a team of marketing and communications professionals within designated Faculties | |
|and professional services, sharing best practice and advising the Director on the most appropriate and cost-effective deployment of|3% |
|resource across Faculties and the wider University to maximise marketing effectiveness. | |
| | |
|Work collaboratively with the Head of Corporate Communications and the Head of Digital Media to ensure the application of the |10% |
|University’s brand across all media, print, digital, and otherwise, encouraging creative solutions which both cater for diverse | |
|markets and niche requirements. | |
| |3% |
|Work closely with Directors and designated colleagues in other professional services and overseas campuses to effectively deliver | |
|marketing activities that advance the University towards its common objectives. | |
| | |
|Act as the main link between the central team and Faculties. Contribute to policy formation and implementation. | |
| | |
|Undertake any other appropriate duties as directed by the Director of Communications & Marketing. | |
| | |
| |
|Internal & External Relationships: (nature & purpose of relationships) |
| |
|University senior leadership, staff within all Faculties and professional services. External suppliers, peer colleagues in other HEIs and senior |
|marketing specialists in other sectors. |
| |
|Special Requirements: |
| |
|Occasional flexibility to work unusual hours and to travel. |
|Person Specification |
| | | | |
|Criteria |Essential |Desirable |How to be assessed |
|Qualifications, Knowledge and Experience: | | | |
| | | | |
|Good first degree or equivalent qualification |Yes | |CV |
| | | | |
|An MBA, or a relevant postgraduate degree in a relevant discipline, or | |Yes |CV |
|equivalent experience | | | |
| | | | |
|Strong business orientation, including demonstrable negotiation skills |Yes | |CV/Interview |
|with internal and external stakeholders. Experience of working at | | | |
|management level | | | |
| | | | |
|Successful experience of bringing teams together and to managing | | | |
|activities for the project life cycle |Yes | |CV/Interview |
| | | | |
|Experience of successful marketing to both B2C and B2B markets nationally | | | |
|and internationally | | | |
| |Yes | |CV/Interview |
|Proven and demonstrable experience of developing integrated marketing | | | |
|plans utilising the full communications mix – with particular knowledge of| | | |
|digital marketing |Yes | |CV/Interview |
| | | | |
|Should be numerate and demonstrate business planning skills | | | |
| | | | |
|Significant experience of managing a team of marketers | | | |
| |Yes | |CV/Interview |
|Experience of brand management | | | |
| | | | |
| |Yes | |CV/Interview |
|Familiarity with the Higher Education sector | | | |
| | | | |
|Experience and understanding of student marketing |Yes | |CV/Interview |
| | | | |
| | | | |
| | |Yes |CV/Interview |
| | | | |
| | |Yes |CV/Interview |
|Planning and Organising: | | | |
| | | | |
|Able to plan and organise individual and team activity with an |Yes | |CV/Interview |
|appreciation of longer term issues, ensuring plans complement and feed | | | |
|into broader operational plans | | | |
| | | | |
|Strong project management skills and coordination of a number of | | | |
|stakeholders and simultaneous projects in sometimes complex relationships |Yes | |CV/Interview |
|and to multiple deadlines | | | |
| | | | |
|Ability to take strategic view in a fast-moving and dynamic environment | | | |
| | | | |
| |Yes | |CV/Interview |
|Ability to lead projects, driving activity to completion while managing | | | |
|detail, and reporting on progress to date | | | |
| | | | |
| |Yes | |CV/Interview |
| | | | |
|Problem Solving and Initiative: | | | |
| | | | |
|Able to use professional knowledge and experience to identify issues, |Yes | |CV/Interview |
|trends and problems and manage resources towards those goals | | | |
| | | | |
|Must be self-sufficient, capable of target setting and monitoring, | | | |
|actively seeking information from internal or external sources as required| | | |
| |Yes | |CV/Interview |
|Able to assess complex situations and provide solutions | | | |
| | | | |
|Experience in carrying out and interpreting market research and competitor| | | |
|analysis |Yes | |CV/Interview |
| | | | |
| | | | |
| |Yes | |CV/Interview |
|Management and Teamwork: | | | |
| | | | |
|Demonstrable ability to motivate, inspire and lead a high performing team.|Yes | |CV/Interview |
| | | | |
|Evidence of managing a team to ensure the successful delivery of | | | |
|objectives |Yes | |CV/Interview |
| | | | |
|Must be a team player able to work collaboratively with others to | | | |
|disseminate and share knowledge and information |Yes | |CV/Interview |
|Communicating and Influencing: | | | |
| | | | |
|Excellent presentation and interpersonal skills and an ability to |Yes | |Interview |
|persuade, influence and collaborate with a wide range of people of | | | |
|different backgrounds and expertise, internally and externally | | | |
| | | | |
|Excellent writing skills with ability to present complex issues in a | | | |
|focused, succinct, professional and persuasive manner | | | |
| |Yes | |CV/Interview |
| | | | |
| | | | |
|Other Skills and Behaviours: | | | |
| | | | |
|Computer literate |Yes | |CV |
| | | | |
|Strategic thinker |Yes | |CV/Interview |
| | | | |
|Self-motivated |Yes | |Interview |
| | | | |
|Creative and enthusiastic individual able to offer innovative new ideas |Yes | |Interview |
|Special Requirements: | | | |
| | | | |
|Occasional flexibility to work unusual hours and to travel |Yes | |Interview |
| | | | |
|Must be able to travel | | | |
| |Yes | |Interview |
Job Hazard Analysis Form - Appendix to Job and Person Specification
Please tick one of the following statements:
|This post is an office-based job with routine office hazards e.g. use of VDU (if ticked, no further information needs to be supplied)|√ |
|This post has some hazards other than routine office e.g. more than use of VDU | |
Please tick all those that apply, and put N/A if not applicable
|Environmental Exposures |O* |F |C |
|Outside work | | | |
|Extremes of temperature (e.g. fridge/ furnace) | | | |
|Potential for exposure to body fluids ## | | | |
|Noise (greater than 80 dba - 8 hrs twa) ## | | | |
|Exposure to hazardous substances (e.g. solvents, liquids, dust, fumes, biohazards). Specify | | | |
|…………………………………………………………. ## | | | |
|Frequent hand washing | | | |
|Ionising radiation. | | | |
| Equipment/Tools/Machines used | | | |
|Food Handling ## | | | |
|Driving university vehicles(e.g. car/van/LGV/PCV) ## | | | |
|Use of latex gloves (note: prohibited unless specific clinical necessity) ## | | | |
|Vibrating tools ( e.g. strimmers, hammer drill, lawnmowers) ## | | | |
|Physical Abilities | | | |
|Load manual handling. | | | |
|Repetitive Crouching/Kneeling/Stooping | | | |
|Repetitive Pulling/Pushing | | | |
|Repetitive Lifting | | | |
|Standing for prolonged periods | | | |
|Repetitive Climbing i.e. steps, stools, ladders | | | |
|Fine motor grips (e.g. pipetting) | | | |
|Gross motor grips | | | |
|Repetitive reaching below shoulder height | | | |
|Repetitive reaching at shoulder height | | | |
|Repetitive reaching above shoulder height | | | |
|Psychosocial Issues | | | |
|Face to face contact with public | | | |
|Lone working | | | |
|Shift work/night work/on call duties ## | | | |
O – Occasionally (up to 1/3 of time); F – Frequently (up to 2/3 of time); C – Constantly (more than 2/3 of time) ## denotes to HR the need for a full PEHQ to be sent to all applicants for this position.
|FOR SCHOOL/SERVICE USE ONLY |ResourceLink Post Number |
|Which post does this job report to | |
|Is this post a Line Manager? |Yes | |No | |
|If yes, which posts directly report into it? |ResourceLink Post Number |
|Post 1 | |
|Post 2 | |
|Post 3 | |
|Post 4 | |
|Post 5 | |
|Post 6 | |
|Post 7 | |
|Post 8 | |
|Please add additional rows as required |
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